Storage FAQs

Our rates vary depending on size and type of storage. Please call for rates and available sizes or a list of our rates can be found here.

Availability can change on a daily basis. In order to make sure the space you want is available when you need it, we recommend that you make an advance reservation.

You may carry your own insurance (check your homeowner's or renter's policy to see if you are already covered) or apply for insurance coverage from a company that specializes in self-storage insurance. We can provide new tenants with a brochure from one of these companies. Insurance is the tenant's responsibility.

You provide your own lock and key so that you are the only one with access to your unit. You may purchase a high quality lock at our storage office.

You will need to visit the facility to lease your unit and make the initial payment. After that, you may call to make payments by credit card or we can set up your account to automatically charge your credit card each month.

We accept cash, check, Visa, and Mastercard. Payments after hours can be placed in our night payment box. (Checks or money orders only... please DO NOT put cash in this box.)

We will gladly accept packages and mail plus notify you when they arrive. The items will remain in the storage office until you pick them up. Other arrangements can be made on an individual basis. Contact the manager.

The minimum rental period is 1 month. You may use the space for a few days, a few weeks or all month. However, we are unable to offer refunds for early move-outs.

A valid drivers license or federal ID with picture is required to lease a unit. Motor vehicles, Watercraft and RV must be accompanied by current registration and proof of insurance.

While we do not offer moving services, we recommend Aspire Transition Movers (919) 533-6610 or (919) 636-1636 and ask for Vicki. Web site: aspiretransitions.com

The entire move-in process should take less than 15 to 20 minutes. Please keep in mind this time could vary depending on whether there are other customers ahead of you when you arrive. Mornings are usually the slowest period of the day while afternoons are busier.